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How to understand the Enquiry Subject screen in Confirm

UPDATED: August 22, 2017


Enquiry Subject in Confirm is used to define the default values for an Enquiry raised in ConfirmConnect.

 Example of Enquiry Subject for Enquiry "Abandoned Vehicles"
Enquiry Subject

For instance, Enquiry Status from Enquiry Subject will be only used when the Status field is not set on ConfirmConnect and therefore the Follow Up will be taken from Enquiry Subject.

Environment Details

ConfirmConnect/Confirm - Enquiries


 

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