VERIFIED SOLUTION i

How to make an account inactive on the Connect+ series and SendPro P series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
When you change the status of an account to inactive, the account cannot be selected when running mail, but the account will still appear on accounting reports.

Note: If users are enabled on your system, this feature is only available to users with supervisor access rights.
  1. On the Home screen under Mailing, select Manage Accounts.
  2. Select Edit account.
  3. Select the account you wish to make inactive, then select OK. The Edit Account screen displays.
  4. In the Status section, select Inactive.
  5. Select OK.
  6. When you change the status of an account, the change applies to all sub-accounts and sub-sub-accounts. If prompted to apply the change to multiple accounts, select Yes, apply to all.
  7. Select Done to return to the Home screen.
UPDATED:  September 19, 2017