VERIFIED SOLUTION i

How to reset password via OfficeMail User Web Site

User can reset the password to access User Web Site (UWS) at the UWS's login page by click on "Forgotten your password?":
User-added image
This allows the user to key-in the user name or email, so that the OfficeMail system will send out an email, which allows the user to reset the password.
Please note that the email contains a single use link to reset password.
If the password is not reset with the clicked session, the user will need to click on "Forgotten your password?" at UWS to get another/a new password reset email.

Please verify and contact the Software Support Team at software.support@pb.com if you have any queries.

 
Environment Details
Products Affected: OfficeMail
 
UPDATED:  June 22, 2017