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How to pay your past due invoice online

UPDATED : April 10, 2017


To pay late fees listed on your past due invoice online, select the button and sign in:
 
Sign In Here

TIP: You must first create a profile before you can access online billing.
  1. The My Bills screen lists a summary of your open invoices. In the column, Bill type, an invoice labeled as ‘Past due invoice’ shows a late fee associated with an unpaid invoice.
  2. Select the arrow next to the Account header to sort your list and locate any other ‘Past due’ invoices.
Past due invoice detail showing account arrow
TIP: You must pay the balance on your lease invoice and any related Past due invoices to avoid additional late fees charged to that account. Learn more about late fees.
 
  1. Select the blue checkbox(es) with the 'Bill type': Past due invoice. Next, select the button: Make Payment.
  • Enter the Amount to Pay.
Note: You may not be given the option to change the amount; in that case, the 'Total to pay' will be populated with the full amount due.
  • Pay on the defaults to the current day. Use the calendar icon to change the date you wish to have payment taken from your account.
Note: Allow up to 3 business days for your online payment to process.
  • Choose the payment method by selecting the appropriate radio button under Pay using.
  1. Finish entering your payment details, then select Continue.
  2. Select Make Payment to confirm your payment. You will receive an email to confirm your payment has been submitted. Remember: Allow up to 2 business days for your online payment to process.
Note: Lease payments made offline will show as paid online only after the due date on the invoice. 

Environment Details

Clients with a Past due or late invoice.
 

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