VERIFIED SOLUTION i

How to count the mail on the Connect+ series and SendPro P series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
To count how many pieces of mail you run:
  1. From the Run Mail screen, select the counter button at the bottom of the screen. The button is labeled either as Resettable counter or Total pieces, depending on the job type.
    • Postal jobs:
      • Total Pieces: the total number of mail pieces and the postage amount for the current job
      • Resettable counter: the total number of pieces run and the total postage amount since you reset the counter
    • Seal only jobs:
      • Total Pieces: total number of seal only pieces
      • Resettable counter: the total number of seal only pieces run since you reset the counter
    • Non-postal jobs:
      • Total Pieces: total number of non-postal only pieces
      • Resettable counter: the total number of non-postal only pieces run since you reset the counter
  2. You can reset the resettable counter (or clear the batch count) by selecting the Reset to Zero button.
If the optional accounting feature is enabled, you may also be able to get piece counts from accounting reports. For more information, see How to run an accounting report on the Connect+ series and SendPro P series.

If you require additional assistance, contact client support. Please have your model number ready.
UPDATED:  September 18, 2017