VERIFIED SOLUTION i

Content Author create draft from a message "in production"

  • Open the Content Author Admin.
  • Click the Projects button (icon).
  • In the navigator window, expand the projects and/or folders.
  • Click on the messages tab.
  • Single-click to highlight the message then click the Revision button (icon).  Alternately, right-click the message and select "New Message Revision" from the pop-up menu.
  • The message will appear with the status "Draft'.
UPDATED:  April 18, 2017