VERIFIED SOLUTION i

Replacing your ink tank (ink cartridge) on the DM100i-DM225

Products affected: DM100®i, DM125™, DM200L™, DM225™

  1. Open the top cover.
  2. Select Replace Ink Tank.
  3. Open your ink cartridge guard latch.
  4. Lift up your ink cartridge and remove it from the machine.
  5. Open your new package of Pitney Bowes ink, and remove the tape from the bottom of your new ink cartridge.
  6. Lower your new ink cartridge into the cavity. The ridges on either side of the cartridge slide into the grooves.
  7. Close your ink tank guard latch. Caution: Excessive force may break the green tip of the lever.
  8. Rotate your guard back into the closed position.
  9. Close your cover. Your meter automatically recognizes the new ink cartridge and returns to the Home screen after a few minutes.
Important: Only use genuine Pitney Bowes ink cartridges, as non-Pitney Bowes cartridges can damage your meter. If you need ink, order a genuine Pitney Bowes replacement ink cartridge:

Order Ink
UPDATED:  March 29, 2019