VERIFIED SOLUTION i

How to Upgrade on Windows 2012 Server R2 - MapInfo LSU 4.7

If you upgrade the License Server Utility (LSU) in place to version 4.7, from any earlier version, and receive a (not running) message, the following steps will help to mitigate this.

Note: follow all steps in sequence and restart computer on each update.

1) Install Windows8.1-KB2919442-x64.msu from https://www.microsoft.com/en-us/download/details.aspx?id=42153 and restart

2) Install clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018 from https://www.microsoft.com/en-us/download/details.aspx?id=42334 and restart for each update. KB's are available for download under the single URL.

3) Check if KB2999226 is present in installed updates in control panel. If not than install KB2999226.

4) Run LSU and check status. (this would involve upgrading to v4.7)

For information regarding error message while applying update KB2999226, refer to link https://support.microsoft.com/en-in/help/3057448/-the-update-is-not-applicable-to-your-computer-error-when-you-install-windows-updates
 
Environment Details
Products affected: MapInfo Professional, License Server Utility 4.7
UPDATED:  May 4, 2017