VERIFIED SOLUTION i

How to check your postage account balance on the DM100i, DM125, DM200L and DM225

Products affected: DM100®i, DM125™, DM200L™, DM225™
Watch this video to check your postage account balances:


Follow one of these methods to check your postage account balances on the DM100®i, DM125™, DM200L™, and DM225™:

Using the meter
  1. Before you start, make certain that your system is connected to PC Meter Connect, a SmartLink™(DM100i and DM200L), a USB Ethernet Connectivity Kit (DM125 and DM225), or WiFi Connection Device (DM125 and DM225) in order to communicate with the Pitney Bowes Data Center. If your meter is not yet connected, see the DM100i, DM125, DM200L, DM225 Install Guide.
  2. Press Add Postage.
  3. Select Check PBP Balance.
  4. The meter connects to the Pitney Bowes Data Center. Various screens display, showing the status of the process. Once connected, the amount in the account displays:
    • Prepaid: amount of prepaid funds remaining
    • Other: amount available with Purchase Power
Using PC Meter Connect (DM125, DM225 only):
  1. In PC Meter Connect, on the postage tab, the Postage By Phone® prepaid balance and Purchase Power balances are displayed.
  2. Press Get Balance to update the totals.
If you require additional assistance, contact client support. Please have your model number ready.
UPDATED:  June 1, 2017