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How to check the date and times a street works notice was sent out from Confirm and received at the recipient webservice

UPDATED: June 22, 2017


To check in Confirm® when a notice was physically sent out from the system and then physically received by the recipient webservice you can do the following:
  • Open the street works notice in question using the 'Find Street Works' functionality.
  • Got to the 'History' tab and select the actual sequence number that you wish to check the date and times for.
  • Once open go to the 'Contacts' tab.
  • Look for the recipient on the list that you need to check the send and receive times for.
  • The 'Send Date' column on the right hand side denotes the exact time and date that the notice was sent out from your system.
  • The 'Processed Date' column on the right denotes the exact time and date that your system receives notification that the notice has been received at the recipient's webservice. This date and time is sent from the recipients system as part of the webservices handshakes.

Environment Details

Products affected: Confirm®
Product Feature: Street Works


 

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