VERIFIED SOLUTION i

How to understand DeliverDocument WS deliveryStatus of 'ERROR' in EngageOne Server

Product Feature: Web Service (API)
 
There are various status responses encountered for an unsuccessful run of DeliverDocument WS.

The statuses are listed below:
 'NEW', 'PROCESSING', 'COMPOSED', 'DELIVERED', 'HOLD', 'CANCELLED', 'RESUMED', 'ERROR', 'VARIOUS' 

'ERROR' status code is returned when the delivery channel fails, because of an attachment conversion issue. (For example, a document attached to a publication is broken and conversion services fail to process it.

Note:
This status ERROR is different from a normal document composition failure, which happens occurs when the "main" document generation fails.
UPDATED:  October 16, 2017