VERIFIED SOLUTION i

Resolve issue where the "Count Characters" function returns 2 additional characters in total for SMS template or Text Email Template in Visual Dialogue

Product Feature: Visual Dialogue
 
The issue is that the text editor adds a CRLF (Carriage return/line feed) while working and this is included in the count. The CRLF characters are removed before the text is saved, so it is only the count that is wrong.

User-added image

This is fixed in Portrait Dialogue 6.1
User-added image
 
UPDATED:  July 28, 2017