VERIFIED SOLUTION i

Zeroing your scale on the DM100i-DM225

Products affected: DM100®i, DM125™, DM200L™, DM225™

 



Follow these steps to zero your scale:
  1. Select SCALE
  2. Select Zero the scale

If you cannot zero your scale, there are two common reasons:

Reason 1: Your scale is turned off.
Solution 1: Turn your scale on:
  1. Select SCALE
  2. Select Turn Scale ON

Reason 2: You do not have or use a scale.
Solution 2: Manually enter your weight:
  1. Press Weigh / Rate
  2. Select Enter manual rate
  3. Select Set pounds
  4. Type 0.1 or the weight of your mail piece on the keypad
  5. Select Set oz and Continue
  6. You get prompted to select a class or return to the Main screen.
UPDATED:  March 25, 2019