Withdrawing funds from your DM100i-DM225
Remove your funds from a DM100i, DM125, DM200L or DM225 meter and transfer the funds to the account or credit card that you originally used.
Products affected: DM100®i, DM125™, DM200L™, DM225™
Follow these steps to withdraw funds from your meter and return them to your account.
Before you begin
Make sure your meter is connected to the internet.Procedure to withdraw funds
- Press Options.
- Press Page Down twice.
- Select Advanced Features.
- Press Page Down.
- Select Meter Withdraw.
- Select Transfer All Funds.
- After you remove your funds from the meter, Pitney Bowes transfers funds to the account or credit card that you originally used.
- If your meter is inoperable or you are unable to withdraw or transfer your funds back to their original funding source, please chat with us.
- To use the funds on a replacement meter, see Adding or refilling postage.
- See Connection errors on the DM100i and DM200L if your meter cannot connect.
- See Connection errors on the DM125 and DM225 if your meter cannot connect.
UPDATED: October 05, 2023