Adding postage to the Connect+ series and SendPro P-Series

UPDATED: 1 October 2018

Note: In order to add postage to your meter, you must have funds available in your Postage By Phone Account.

Follow these steps to add funds to your Connect+ / SendPro P-Series meter:
  1. Access the Funds application using one of the following methods:
    • Select Funds on the Home screen.
    • Select Postage in meter at the bottom of the Run Mail screen.
    • Select Add Postage to Meter when you receive a low funds warning or an insufficient funds error.
  2. On the Funds screen, select the Meter Funds tab (This will usually be selected by default), then select Refill My Meter.
  3. Select the appropriate refill amount option:
    1. To add the same postage amount that was used during the last refill, select Last refill amount.
    2. To add the default postage amount, select Default refill amount.
    3. To add a different postage amount, select Other amount. Enter the refill amount and select OK.
Note: The maximum and minimum postage refill amounts for your system are listed on the Meter information tab.
  1. When prompted, select Confirm. The system connects to the Pitney Bowes Data Centre and adds the postage to your meter and notifies you when it is finished.
  2. If you want to print a receipt, select Print receipt:
    1. To print the receipt on an envelope, place an envelope of the feed deck, and select Start.
    2. To print the receipt on a piece of tape, select Tape.
    3. If you have an optional attached printer, select Print on document.
  3. Select Done to exit the Funds application.

Environment Details

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000


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