VERIFIED SOLUTION i

How to clean and replace the brush on the DM500, DM525 and more

Products affected: DM500™, DM525™, DM550™, DM575™, DM800™
Follow these steps to clean and/or replace the moistener brush:
  1. Lift the feed cover
  2. Push down on the moistener brush button
  3. Grab the moistener brush assembly and pull it straight out
  4. Clean the moistening brush by running it under warm water. On the DM800i, also clean the hose connection nozzle by running it under warm water.
  5. Install either the cleaned assembly or a new assembly by pushing the assembly back on its track until it snaps into position
  6. Ensure that the flap blade of the moistener brush assembly is under (and not over) the stripper finger
UPDATED:  March 29, 2016