VERIFIED SOLUTION i

Weighing an ink cartridge on the DM100i-DM225

Products affected: DM100®i, DM125™, DM200L™, DM225™
Weigh your ink cartridge (Item #793-5) to find out how much ink remains in your ink cartridge:
  1. Open your top cover.
  2. Select Replace Ink Tank.
  3. Remove your ink cartridge.
  4. Close the latch and then the cover.
  5. Replace your scale if it was removed.
  6. Select Seal Only Mode.
  7. Press Weigh/Rate.
  8. Place your ink cartridge on the scale.
  9. Select Rate Mail on Scale. Note the weight of your ink cartridge.
  • Full ink cartridges weigh 2.4 ounces.
  • Empty ink cartridges weigh 1.4 ounces.
  1. Remove your ink cartridge from the platform.
  2. Press Clear / Back.
  3. Select Exit Seal Only Mode to return to Install Ink Tank.
  4. If your ink cartridge is not empty, reinstall it. If your ink cartridge is empty, install a new cartridge.
    If you need ink, order a genuine Pitney Bowes replacement ink cartridge:

    Order Ink

Note:  You may need to remove the scale from DM200L™ and DM225™ meters in order to remove the ink tank.
UPDATED:  March 22, 2019