How to install PC Meter Connect

UPDATED: April 25, 2017

Before downloading PC Meter Connect™ (PCMC), review the minimum system requirements.

Prepare before you start:
  • Have your meter's model and serial number available.
  • Sign in to the computer that is connected to your meter with Administrator privileges.
  • Unplug the power cord from the back of the meter.
  • Remove the USB cable from the back of the meter.
If either PCMC or the mailstation assistant application is currently running, you will need to close the application before installing the new version. To close PCMC:
  1. Right-click on the PCMC or mailstation assistant icon in the Windows system tray (the small icons near the clock).
  2. From the menu, select Exit.
  3. On the screen that asks Are you sure you want to exit?, select Yes.
  4. If the program still does not close, open the Windows Task Manager (right-click on the Windows taskbar and select Start Task Manager).
  5. Select the Processes tab.
  6. Select PC Meter Connect or mailstation assistant and select End Process.
To download and install PCMC:
  1. Download the latest PC Meter Connect.exe file.
  2. Go to your Downloads folder and double-click on the .exe file to start the installation.
  3. Follow the instructions as you are prompted through the screens.
  4. Once installation is successful, reconnect your meter's power cord and USB cable to your computer.
Note: For optimal operation, the meter should remain plugged in and connected.

If you experience any issues or need help connecting, see resolve connection issues with PC Meter Connect.

Environment Details

Products affected: PC Meter Connect™


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