VERIFIED SOLUTION i

How to edit the MapInfo Pro serial number and access code

To correct for errors that were made when initially entering the serial number during installation, follow these steps:
  • If the Activation dialog opens when starting MapInfo Pro, the email activation option should be selected.
  • Once the email activation dialog opens, click the Edit button.
  • Change the serial number to correct for anything that was typed incorrectly during the installation by entering the proper serial number and access code.
  • Click Next only once.  This will open a dialog with a heading of: "Specify location to save Activation Request file"
  • At that dialog, click the Back button until the "Select Activation Method" dialog is shown and select the option of "Automatic Activation (recommended)"
MapInfo Pro should activate successfully.  If problems persist, please contact Tech Support.

To change from a Non-Premium license serial number to a Premium license serial number, perform the following:
  • for 32-bit MapInfo Pro, go to Help>Licensing>Transfer License.  Choose the Automatic option to return the license back to Pitney Bowes license server.  Then proceed with the steps listed previously.
  • for 64-bit MapInfo Pro, go to the ribbon tab Pro>Licensing>Transfer a license.  Choose the Automatic option to return the license back to the Pitney Bowes license server.  Then proceed with the steps listed previously.
Environment Details

 
UPDATED:  June 29, 2017