VERIFIED SOLUTION i

How to locate the config file for email server details in PI OfficeMail 3.9

Customer asked for a config file that holds additional config information for email connectivity from the web server.

The “Options” tab in the AWA allows for the email server name (IP address), and the account name which is used to send emails eg password resets.

However, there must be a parameter for passing the email account password to the email server that is stored in separate config file.

The config file that holds additional config information for email connectivity is by default located at:
<drive>:\Program Files (x86)\Pitney Bowes\Services\AdminService
and is called:
PIOfficeMailAdminServices.exe.config

You need to edit this section to add SMTP details:
    <mailSettings>
        <smtp deliveryMethod="network">
                <network host="IP addreess" port="25" userName="username" password="password" />
        </smtp>
    </mailSettings>

 
Environment Details
Product Feature: General
UPDATED:  November 16, 2017