VERIFIED SOLUTION i

Turning on double detect on the DI200 and Relay 1000

Products affected: DI200™, Relay 1000™
If you are getting more than one insert or sheet feeding at once, follow these steps to enable the Double Detect feature:
  1. Press Menu 4 times, until the screen says "Sheet DD Is Off. Change?"
  2. Press "Yes". The screen should say "Sheet DD Is On. Change?"
  3. Press "No". The screen should say "Insert DD Is Off. Change?"
  4. Press "Yes". The screen should say "Insert DD Is On. Change?"
  5. Press "No" until the screen says "Ready".
UPDATED:  3 May 2019