VERIFIED SOLUTION i

How to find out if it is possible to update the Customer Ref field on the job screen using the contractor interface in Confirm V12.20

Product Feature: Non-routine Maintenance

 
The only fields that can be updated by the contractor interface in V12.20 are specified in the Job Status Update import specifications page of the V12.20 help files.

Customer Ref is not included in this list of fields.

It is NOT possible to update the Customer Ref field in V12.20 using the contractor interface.


 
UPDATED:  October 6, 2017