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How to enable trace logging or session logging in Confirm

UPDATED: November 24, 2017


If you are on Confirm® version 15.10 or above then the logging will be controlled from the "Client Application Settings" screen on the users laptop/PC (found within System Administration > System Configuration > Local Settings > Client - set the location for the log in the field called 'SessionLogDir') so the location will be set there (and enabled/disabled from here as well).

For versions prior to 15.10 the trace.log file will be located in the install directory of the client application but if Windows UAC (User Account Control) is in operation then Confirm needs to be run in Administrator mode for the logging to be outputted (so right-click > Run as Administrator).  Session logging can be turned on by pressing control+shift+S.

Environment Details

Products affected: Confirm

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