VERIFIED SOLUTION i

Mail360 Manager and Mail360 server product updateds are not visible on the support web site

Pitney Bowes maintains the expiry dates of the maintenance contract and the product license. If the maintenance contract is not renewed, then no monthly data and software / product support will be available.

The actual product license does not expire unless it is a Term license. 

For Maintenance or Term contract renewal, contact Account Manager or contact Pitney Bowes Software Support.
Environment Details
UPDATED:  November 6, 2017