VERIFIED SOLUTION i

How to understand the best way to use scanned files as attachments in PI Office Mail


* A4 is the only allowed document size for OfficeMail.
* Scanning a document slightly smaller than A4 should not cause an issue as long as they are within few millimeters smaller than A4, OfficeMail does not scale documents or attachments.
* Scanned images should not be brought into Word, this will in addition cause the scanned image to be converted to a color image, which will further increase the print file size.
* When possible, the scanned PDF files should conform to A4 so that they can be used as attachments.
* When the scanned image is attached via the OfficeMail Print Driver it is not part of the Word document and therefore the conversion from BW to Colour does not occur.
* When the PDF is brought into Word then it is converted from BW to Colour, this is standard how MS Word operates, this is an undesirable outcome.
Environment Details
Product Feature: General
UPDATED:  November 16, 2017