VERIFIED SOLUTION i

How to backup EngageOne Server

In EngageOne Server, the repository consists of:

Database : This is EngageOne Server repository. Backup will involve simple backup taken from SQL Server Management Studio.

Active Drive folder : Usually present in EngageOne Install location directly. Just copy this active drive folder. It is folder named Active-drive.

Maintain copies of the configuration files as certain changes are made over the period of time.

Refer the section of "Backup and restore" in EngageOne Administration Guide for more information.
UPDATED:  March 27, 2018