VERIFIED SOLUTION i
X

Resolve: Is there an Ability to Delete Enquiries within Confirm?

UPDATED: May 9, 2017


It is not possible to delete Enquiries in Confirm and no level/combination of permissions will allow you to.

The alternative route to pursue would be to assign the Enquiry an appropriate Enquiry Status (Super Users will have the ability to create Status Types within the system).

If, for example, you have raised a number of 'Test' jobs and scenarios  you cannot subseqently delete them. Instead you must assign them the most appropriate Status.

Environment Details

Product Feature: Customer Services

Downloads

  • No Downloads