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EngageOne - NA Batch Lookup Tables referencing External RTF Files

Product Feature: Batch (Non-Accumulated)


 
When using the "External RTF" file reference in a Lookup Table in EngageOne, you need to ensure that the path to the lookup file is included in the value in the lookup return, ie:

RTF1 C:\my_folder\Alinea1.rtf

If you do not add the explicit path to the external RTF document in your lookup file, Doc1gen in Batch will expect the RTF to be present in the Server\Doc1gen folder in your EngageOne installation

Simply adding the path into the Admin Console when imcluding the RTF documents is not sufficient, Doc1gen does not check this value
UPDATED:  March 30, 2017