How to update the address of your product or billing location using your account

UPDATED : December 20, 2016

If a product or equipment is moved to a new location, or to edit the billing address to a new company location, you can easily make changes online.
  1. Sign in to your account online.
  2. On the home page, in the section, Your Products, scroll through the list to find the item you wish to update the address.
  3. To the right of the product name, next to 'Location', select the link: edit
Edit Location

 - OR - 

Expand the product by selecting the + icon.
User-added image

Select the edit link above the address.
User-added image
TIP: Only seven products show on the home page. To update the address of different product(s) or service, select the View All button.
  1. After selecting edit, a pop-in window opens. Modify address information as needed.
TIP: Save time and make simultaneous updates, if applicable. Select the appropriate check boxes:
  • Update All Products on this account with this information
  • Update Billing address with this information
  1. When you finish entering your information, select check box: I agree to the Pitney Bowes Terms & Conditions. Then, select Next.
  2. A prompt asks you to verify the edited address:
  • If the address shown is correct, select Yes. If not, select No and re-enter the equipment location information.
  • After selecting Yes, you will be directed to a page that lists all locations linked to your account, and you will see the message: “Thank you. Your account has been added.”
  1. You will receive an email confirming the updates shortly after the changes have been made online.
Note: If you do not see all your Pitney Bowes items, review how to add an account.

Environment Details

Clients who need to change their address.


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