VERIFIED SOLUTION i
How to add Multiple Enquiries against one Job in Confirm
UPDATED: September 26, 2017
QuestionIn Confirm is it possible for multiple Enquiries to be linked to a single Job (this would be useful for when the same issue has been reported by several members of the public)?
AnswerThis should be achieved by opening the subsequent Enquiry, then going into Action > Works > Find Job.
When the Job is completed all Enquiry Statuses linked to the Job will be updated (if the Job Status is linked to an Enquiry Status).
Product Feature: Customer Services
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