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How to increase the level of details in the mini dump file when a crash occurs in MapInfo Pro

UPDATED: April 17, 2017


To increase the level of details in the mini dump file the MI_FULLDUMP environment variable will need to be set:
  1. On the Start menu, point to Control Panel and type Advanced System Settings in the search box. Click Advanced System Settings in the results to open the System Properties dialog box.
  2. Select the Advanced tab and then click Environment Variables to open the Environment Variable dialog box.
  3. In the User variables group, click New to open the New User Variable dialog box.
  4. Set the following:
    • In the Variable name field, type MI_FULLDUMP
    • In the Variable value field, type the value 1
  5. Click OK to close the dialog boxes and save the new variable.
If MapInfo Pro is running, then stop and restart it now to apply the new system variable. The minidump file could be large; a typical size would be between 500 MB and 1 GB. You may need to compress the file (using a compression tool, such as WinZIP) before sending it to your Technical Support associate, or you may need to make it available for download.
MapInfo Professional saves the minidump file in the Windows %temp% folder under a subfolder called MIPRO. The %temp% folder is set by default to:
C:\Users\<username>\AppData\Local\Temp
 
So the next time MapInfo Pro crashes, the user will need to look for the full dump file in the above location. Zip up the dump file and share it with Technical Support.
 
The dump file has a date and time stamp in its name in the format yyyy_mm_dd_hh_mn_ss.dmp. Where:
yyyy - year
mm - month
dd - day
hh - hour
mn - minute
ss: seconds

 

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