VERIFIED SOLUTION i

How to resolve the Scheduled Reporting Agent in Confirm from showing a 'Cancelling' status.

Product Feature: Confirm, Agent Restart Request


 
Having tried to cancel the Scheduled Report Agent on the Task Processor on Confirm - it shows 'Cancelling' and does not move from that status.

The issue is that the Task Processor is still trying to process a table despite the 'Cancel' button being clicked.

You need to run some clean up SQL to stop the agent.

Contact Technical Support for the SQL to be supplied.
UPDATED:  May 18, 2017