How to set up Direct Debit

To set up or amend a Direct Debit you can log in into your online account  where you can also access all your historical or current invoices and statement; alternatively you can find all the relevant PDF mandates from the list below.  

Print a copy of the mandate and completed all sections including signature and date, then scan and return by email to or return by post

Hire Agreement / Lease (Pitney Bowes Finance Limited)
Rental / Consumables / Purchase of equipment (Pitney Bowes Limited)
Purchase Power
Postage By Phone

Helpful Information: 

New direct debits 
  • You will need to complete separate Direct Debit Mandates for each of your accounts.  
  • Can take up to 15 working days to become active. You will need continue to make manual payments until the new Direct Debit is set up fully to avoid incurring late payment fees.  
  • Once direct debit is in place, Pitney Bowes will request to claim the payment 4 working days before it is due. This will allow the payment to show as cleared funds on your account by the due date of your invoice.  

Postage By Phone - Takes up to 15 working days to set up a ROI direct debit and 9 working days for a UK direct debit.   If there is an outstanding balance, this will also be claimed.   

Purchase Power  -  Takes up to 15 working days to set up a ROI direct debit and 9 working days for a UK direct debit. The direct debit will claim 15 days after the next invoice date. If this date is a weekend/bank holiday, the direct debit will be on the previous working day.  The direct debit will claim for the full balance unless minimum payment is selected on the mandate.   

Useful Links: 
Cheque Payment 
Balance Transfer 
How to view and print a copy of your invoice 
Paperless Billing  
UPDATED:  6 March 2019