Changing your account password online

UPDATED: 20 July 2017

To change your online password, sign into your account, then access the Manage Profile section from your dashboard. Follow these steps: 
  1. Select Sign In located in the upper-right of the webpage.
  2. On the Home screen select the down arrow next to your name (located in the upper-right), and select Manage Profile
  3. The page opens Profile Management. Select the tab: Password & Security
  4. Enter a new password, and confirm your password in the second field. 
TIP: your password must be between 8-20 characters long and contain at least one uppercase letter, one digit, or one special character.
  1. Choose a password security question and enter the answer. When your edits are complete, select Save Changes.


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