VERIFIED SOLUTION i

Resolve Confirm Enquiry "On creation" Alert Emails being sent incorrectly

Product Feature: Customer Services / Enquiries
 
The wrong alert is getting triggered when the enquiry got action officer and status changed at the same time. 
It should trigger the "Officer reassignment" alert instead of "On creation" alert.

The issue has been resolved in Confirm V17.10.
 
UPDATED:  October 23, 2017