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How to bypass "ERROR 80021: unable to open the service control manager, error [5]" in EngageOne Vault

UPDATED: August 8, 2017


The below error can appear in the Vault Server logs.

"ERROR 80021: unable to open the service control manager, error [5]"

Error 5 translates to "access is denied".

The error can also occur when you are trying to install or uninstall the service without being logged in as administrator or not as an elevated command prompt.

So, always make use of "run as administrator" when invoking command prompt.
 

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