VERIFIED SOLUTION i

Confirm: Process of removing the link of defect, works, feature from the Enquiry

Product Feature: Customer Services
Process of removing the link of defect, works, feature from the Enquiry
  • Go to the Enquiry in question.
  • In Actions button, there is an option of "Clear Links".
  • When "Clear Links" option is clicked, it will show what links are going to be removed. Links can be Works, Defect or Feature.
  • Click OK to remove the link.
  • Once the link is removed then new defect, works or feature can be linked.
UPDATED:  April 21, 2017