Resolve issues opeing geotiff rasters in MapInfo Pro 32-bit

If users have a GeoTiFF image created from a 3rd-party software, it may not open correctly in MapInfo Pro 32-bit.
Client may receive black boxes or distorted images or the raster may throw an error and not open at all.

The 64-bit version of MapInfo Pro has support for additional Raster functionality.
This also includes new raster handlers.
One of the image formats supported by those extra raster handlers is TIFF.
It is possible that the 64-bit version of Pro with MapInfo Advanced is working differently than the 32-bit version.
The 32-bit version has 3 raster handlers that can open TIFF files:

Please have clients try a quick test:  
In windows Explorer, navigate to the MapInfo Pro 32-bit installation directory.
(C:\Program files (x86)\mapinfo\Professional by default)
Rename halo.rhv to halo.rha.
Close the image and try opening it again.

If that doesn’t work, restore the halo filename back to the original and rename the leadtools handler:

               Rename halo.rha back to halo.rhv.
               Rename leadtool.rhx to leadtool.rha.
Close the image and try opening the raster again.

UPDATED:  May 16, 2019