VERIFIED SOLUTION i

Installing the mailstation series

Products affected: mailstation™, mailstation2™
Follow these steps to install your mailstation™ or mailstation2™:
  1. When you unpack your box, check the contents against the items listed on your Quick Install Guide
  2. Connect your meter to a power source:
    1. Plug the power adapter into the back of the meter and into an electrical outlet
    2. When the meter asks if you have an internet connection, press Enter/Yes
  3. Choose your connection type:
    • Wired (LAN) - requires an internet jack and a power outlet
    • Wireless (WIFI) - requires access to a wireless network and a power outlet
  4. Select and follow the instructions for your connection method. (SmartLink™ is your preferred connection method
SmartLink
   
communication device
  1. Install your scale:
    1. Place the scale on your meter
    2. Attach the scale cable to the back of the meter
    3. Tighten the thumb screws
  2. Install your ink cartridge:
    1. On the meter screen, you should see Add ink cartridge. Continue-Press Enter. Press Enter.
    2. Lift the cover of the meter and open the ink cartridge latch by pressing down on the unlock symbol
    3. Remove the plastic blank cartridge and discard it
    4. Find the included ink cartridge and remove the silver foil strip from the bottom
    5. Install the ink cartridge into the meter, then press the top of the cartridge latch down to lock it
    6. Close the cover and press Enter
    7. After two minutes, the meter will ask if the ink cartridge has been installed. Press Enter.
  3. Create a test print:
    1. When prompted, insert a spare envelope or tape sheet for a test print
    2. Insert the tape or envelope against the rear and side walls to print correctly. The system will detect it and automatically begin printing.
    3. The test print will appear in red ink. If the test print is good (if there are no missing or broken lines), press Yes.
  4. Add postage:
    1. Press Enter. The meter will connect to the data server and check your postage account balance
    2. Enter the amount of postage you wish to add to the meter and press Enter
    3. Press Enter to confirm the amount
  5. Your meter will automatically update within a few minutes. Once the update is complete, your meter is ready for use.

Troubleshooting tips:
UPDATED:  February 20, 2019