VERIFIED SOLUTION i

How to reset User Website password in Officemail

The "Forgotten Password?" button in Printer Driver window can be obtained as follows:

Step 1

Click link located in the bottom left corner of the Printer Driver window. User Website login page will appear.

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Step 2

Click Login at User Website. That link is located at upper right corner

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Step 3

Click "Forgotten Password?" button below and follow further instructions. 

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Step 4

The email should be sent to the user containing the new password link
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Then the user should be able to login using the new password
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Environment Details


 
UPDATED:  April 10, 2018