VERIFIED SOLUTION i

Managing product email notifications for the SendPro C200-C425 and SmartLink-enabled mailstation series and DM100i-DM225

Products affected:
SendPro® C200, SendPro® C300, SendPro® C400 (1H00, 2H00)
SendPro® C425 (7H00, 8H00)
mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™ when connected via SmartLink™
Your meter can send you email notifications when:
  • Its ink level is low
  • Its funds are low
  • It experiences an error 
To receive or stop receiving these emails:
  1. Sign in to your account. If you do not have a Pitney Bowes Your Account login, see Signing up for a pitneybowes.com account.
  2. Find the meter in the Your Products section. If it is not listed, select (+) View more or (+) Add them now.
  3. Select Expand on the meter for which you wish to manage notifications.
  4. Select Manage notifications.
  5. Check or uncheck the boxes to select the notifications you wish to receive:
    • To be notified when your meter is low on ink, select Low Ink Level.
    • To be notified if the funds on the meter drop below the set amount, select Meter Funds Low.
    • To be notified about meter errors, select Meter Error.
  6. Select Done.
If a mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, or DM225™ is not connected through a SmartLink™ device, the Manage notifications option will not be available.
UPDATED:  January 16, 2019