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How to send the Enquiry Alert to multiple customers associated to an Enquiry in Confirm

UPDATED: August 24, 2017


Choose the "All Enquiry Customers" option form the drop down menu in the 'Notify' field of the Enquiry Alert.
An alert will be triggered on the basis of set criteria for example : Alert Event, When,Service ,Subject, Status etc.

Enquiry Alert
One single Alert is triggered to all the Customers, with the details of the Customer associated to that Enquiry .

Note: Choosing "users" in the Notify field will send the alert to the specific customer with the details of the Customer "Last Updated" to the Enquiry.





 

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