VERIFIED SOLUTION i

Updating postal rates or software on the SendPro C200-C425

Products affected:
SendPro® C200, SendPro® C300, SendPro® C400 (1H00, 2H00)
SendPro® C425 (7H00, 8H00)

Automatic updates

The SendPro® C200-C425 meters update automatically. Ensure that you keep your meter turned on and connected to your network to get automatic updates, which are downloaded during the evening hours.

To manually download postal rates

  • Tap Rates and Updates on the bottom of the Home screen. You may need to swipe the screen up to access the second row of buttons. If new rates are available, your meter begins the download and then installs them when the download is complete. 
See the message displayed when new USPS rates are updated prior to the effective date. 
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See the message displayed when the new rates have taken effect (on or after the effective date). 
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Note: Prices and dates are used for reference only. These prices and dates may change with each postal change. 

To manually download software updates: 

  • Tap Rates and Updates on the bottom of the Home screen. You may need to swipe the screen up to access the second row of buttons. If an update is available, your meter displays a progress bar showing the status of the download and installation. Once this process is complete you see the message "Finalizing Update".
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Verify your meter update
To check and see if your meter has the latest rates, refer to Confirming your meter update
UPDATED:  February 19, 2019