VERIFIED SOLUTION i

Tracking a shipment on the Connect+ and SendPro P-Series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

You track a shipment using its tracking number, a unique number assigned to each shipping label you create. The tracking number is used to electronically to track the package as it moves through its carrier’s mailstream.

  1. View all tracking numbers:

    1. Select the History button in the Shipping tile on the Home screen.
    2. Locate the tracking number in the list of shipments.

      Note: Each line in the list represents a single shipment and includes the Status field. This tells you if the shipment’s label has been printed, or if it’s in transit or has been delivered.
    1. To view the tracking event details for that shipment, click on the View link or > arrow in the left of the column list, next to the shipment’s date, to reveal the shipment’s details.
  2. Search for a tracking number:

    1. Look for the search box on the History screen.

    2. Enter the tracking number in the field.

    3. The system automatically narrows down the list of shipments based on the information you provide.

UPDATED:  January 30, 2019