Setting up a UPS account on the Connect+ and SendPro P-Series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

This procedure describes how to set up a UPS carrier account.

  1. Select the Print Shipping Label button on the Home screen. Select the UPS carrier. Select the UPS carrier button on the Home screen. This opens the Add UPS Account screen.

    • If you do not have a UPS account, Select the Create New UPS Account button. This provides you with a link to the UPS web site where you can sign up and get a UPS account number.
    • If you already have a UPS account, Select the Enter My UPS Account button.
  2. Enter your 6-digit UPS account number.
  3. Click the Account Type and select the appropriate type from the drop-down menu.
  4. Enter your recent invoice information, or enter the name and address used to set up your UPS account: 
    • Use your most recent invoice number if you have it. If you’ve shipped with UPS in the past 90 days, UPS will have issued you an invoice and requires that you input that information here. You or the account holder in your organization should be able to download it from
    • If you don’t have a recent invoice, check the check box for I don’t have a recent invoice.
  5. Enter your name and address EXACTLY as they appear on your UPS account.

    Note: For security reasons, the information you enter when adding UPS as a carrier account for your SendPro® system must match your UPS account’s information exactly. You get 3 attempts to enter this information correctly before you are locked out of your UPS account for 24 hours. After that, you can try again. To see your UPS account information, refer to your most recent invoice or sign in to your UPS account and refer to your account’s name and address information as you enter it into SendPro.
  6. To continue, check the check mark for I accept the UPS Technology Agreement.
  7. Select the Add Carrier button. You will know your UPS account has been added to SendPro when you see the message, "Settings have been saved successfully".
UPDATED:  November 22, 2017