VERIFIED SOLUTION i

How to upgrade EngageOne Designer v5.6 to v6.6

It is possible to upgrade from EngageOne Designer v5.6 to v6.6 as far as the SQL Server version is a supported release for EngageOne Designer v6.6.

The latest maintenance release of EngageOne Designer v5.6.2977 (as of 24/10/2017) has been tested with the following 32 bit and 64 bit versions of Microsoft SQL Server:
• SQL Server 2008 R2
• SQL Server 2008 (SP1)

The latest maintenance release of EngageOne Designer v6.6.4.95 (as of 24/10/2017) has been tested with the following versions of Microsoft SQL Server:
• SQL Server 2008 Standard (32 Bit)
• SQL Server 2008 R2 (64 Bit)
• SQL Server 2012 (32 and 64 Bit)
• SQL Server 2014 (64 Bit)

SQL Server 2008 R2 64 bit is the supported version for both EngageOne Designer v5.6 and v6.6.

If the hosted SQL Server version for EngageOne Designer v5.6 repository is of a previous release prior to SQL Server 2008 R2 64 bit, it is required to firstly upgrade the SQL Server to SQL Server 2008 R2 64 bit and thereafter proceed to upgrading the EngageOne Designer v5.6 repository to EngageOne Designer v6.6 repository.

It is recommended to take a backup of the EngageOne Designer repository prior to upgrading the SQL Server and/or EngageOne Designer v6.6.
UPDATED:  October 25, 2017