Updating USPS rates and software for the DM Infinity

To get the latest USPS rates, perform a rate update to ensure that you print accurate postage. Follow these steps to update and then confirm your USPS rates.

1. Before you begin
2. Update your USPS rates and software
3. Confirm that your rates updated successfully

Step 1: Before you begin

• Print all necessary accounting reports if you use the accounting features.
• Power down the accounting system if AccuTrac™, SendSuite^® Shipping or Ascent™ is connected to the system.
• Connect to a wired (LAN) or dial-up phone line, as you do for a postage refill.
• If your meter requires a Lock Code, you must enter it at this time to begin your download.

Step 2: Update your USPS rates and software

1. Press the Funds key.
2. Select Get Postage by Phone Balance, using the buttons on the left side of the screen.
3. Select Done when the Balance Inquiry completes.
4. Select Get Update Now at the Software Update Available screen.
5. Select OK, Restart now. Files get stored and your meter restarts.

6. Several messages appear on your screen after your meter restarts:
   • Updating …% completed
   • Updating system……
   • Please stand by……. (will take several minutes)
   • System initialized and returned to home screen.

7.  Repeat steps 1-5.  If meters have a software update along with a new rate update, a second connection is necessary.  

Step 3: Confirm that your rates updated successfully

1. Wait two hours.
2. Click the Confirm Meter Update button to verify that your update installed successfully:

• This update takes approximately 20 to 30 minutes to complete.
• During peak periods, heavy network traffic may require several connection attempts.
• Some steps below may vary slightly from what you see on your meter. If so, follow the meter prompts to complete the update.