VERIFIED SOLUTION i

How to upgrade EngageOne Content Author to a later version

Product Feature: Installation / Upgrade

 
To upgrade EngageOne Content Author to a later version, the following steps should be followed:

1. Backup the existing 'CCMContentAuthor' database and 'ResourceServer' database.
2. Run the Content Author installer to update the files in your installation.
3. Run the Content Author Configuration Tool to upgrade the database (all current sections).  Note that Reports does not need to be configured if it is not in use, but all other options do.

After this, access the Content Author Admin tool to confirm that the upgrade has been successful.

 
UPDATED:  March 6, 2018