VERIFIED SOLUTION i

How to configure EngageOne Digital Delivery to use Oracle database load balancer

 1. Navigate to ...\core.war\WEB-INF\classes.
 2. Open jdbc.properties file in edit mode and modify "jdbc.url" to replace service name (after '@') as following :
            jdbc.url=jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=on)
            (ADDRESS=(PROTOCOL=TCP)(HOST=<IP/Hostname>) (PORT=<Database_Running_Port>))
            (ADDRESS=(PROTOCOL=TCP)(HOST=<IP/Hostname>) (PORT=<Database_Running_Port>))
            (CONNECT_DATA=(SERVICE_NAME=<Service_Name>)))
 3. Restart EngageOne Digital Delivery for changes to take effect.
UPDATED:  March 22, 2018