VERIFIED SOLUTION i

Can a template use an unassociated Delivery Option in EngageOne?

Product Feature: Template management


 
In the EngageOne® Server admin console, a user would typically associate  either one or more Delivery Options to a specific template, but this is only absolutely necessary when using the Interactive console where a user has to select the required Delivery Option.

If using the deliverDocument web service call, a user can call any valid Delivery Option in the community (providing the template has all the required resources for the device(s) declared for that Delivery Option).
UPDATED:  July 17, 2018